{"id":91,"date":"2015-10-22T03:26:46","date_gmt":"2015-10-22T03:26:46","guid":{"rendered":"http:\/\/demo.thimpress.com\/eduma\/?page_id=91"},"modified":"2015-10-22T03:26:46","modified_gmt":"2015-10-22T03:26:46","slug":"faqs","status":"publish","type":"page","link":"https:\/\/telltwins.com\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"91\" class=\"elementor elementor-91 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eec9892 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eec9892\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bc6a7df\" data-id=\"bc6a7df\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ff2307 elementor-widget elementor-widget-thim-heading\" data-id=\"6ff2307\" data-element_type=\"widget\" data-widget_type=\"thim-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"thim-widget-heading template-base\"><div class=\"sc_heading  text-center\"><h3 style=\"text-transform: uppercase;\" class=\"title\">Frequently Asked Questions<\/h3><p class=\"sub-heading\" style=\"\">Answer all of your questions<\/p><span class=\"line\"><\/span><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0e790b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0e790b6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d7acb4a\" data-id=\"d7acb4a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-99fc03f elementor-widget elementor-widget-thim-accordion\" data-id=\"99fc03f\" data-element_type=\"widget\" data-widget_type=\"thim-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"thim-widget-accordion template-base\"><div class=\"thim-widget-accordion\"><h3 class=\"widget-title\">Purchases & Refunds<\/h3><div id=\"accordion_6633b27b16af7\" class=\"panel-group\" role=\"tablist\" aria-multiselectable=\"true\">\n\t<!-- List Panel -->\n\t\n\t\t<div class=\"panel panel-default\">\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading_accordion_6633b27b16af7_0\">\n\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t   data-parent=\"#accordion_6633b27b16af7\"\n\t\t\t\t\t   href=\"#collapse_accordion_6633b27b16af7_0\" aria-expanded=\"false\"\n\t\t\t\t\t   aria-controls=\"collapse_accordion_6633b27b16af7_0\">\n\t\t\t\t\t\tWhy won&#039;t my payment go through?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"collapse_accordion_6633b27b16af7_0\" class=\"panel-collapse collapse\"\n\t\t\t\t role=\"tabpanel\" aria-labelledby=\"heading_accordion_6633b27b16af7_0\">\n\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\tLorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\n\t\t<div class=\"panel panel-default\">\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading_accordion_6633b27b16af7_1\">\n\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t   data-parent=\"#accordion_6633b27b16af7\"\n\t\t\t\t\t   href=\"#collapse_accordion_6633b27b16af7_1\" aria-expanded=\"false\"\n\t\t\t\t\t   aria-controls=\"collapse_accordion_6633b27b16af7_1\">\n\t\t\t\t\t\tHow do I get a refund?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"collapse_accordion_6633b27b16af7_1\" class=\"panel-collapse collapse\"\n\t\t\t\t role=\"tabpanel\" aria-labelledby=\"heading_accordion_6633b27b16af7_1\">\n\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\tThere are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\n\t\t<div class=\"panel panel-default\">\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading_accordion_6633b27b16af7_2\">\n\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t   data-parent=\"#accordion_6633b27b16af7\"\n\t\t\t\t\t   href=\"#collapse_accordion_6633b27b16af7_2\" aria-expanded=\"false\"\n\t\t\t\t\t   aria-controls=\"collapse_accordion_6633b27b16af7_2\">\n\t\t\t\t\t\tHow do I redeem a coupon?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"collapse_accordion_6633b27b16af7_2\" class=\"panel-collapse collapse\"\n\t\t\t\t role=\"tabpanel\" aria-labelledby=\"heading_accordion_6633b27b16af7_2\">\n\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\tIt is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<!-- End: List Panel -->\n<\/div>\n<\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-69735da\" data-id=\"69735da\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e8d90d elementor-widget elementor-widget-thim-accordion\" data-id=\"9e8d90d\" data-element_type=\"widget\" data-widget_type=\"thim-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"thim-widget-accordion template-base\"><div class=\"thim-widget-accordion\"><h3 class=\"widget-title\">Making Courses<\/h3><div id=\"accordion_6633b27b180c2\" class=\"panel-group\" role=\"tablist\" aria-multiselectable=\"true\">\n\t<!-- List Panel -->\n\t\n\t\t<div class=\"panel panel-default\">\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading_accordion_6633b27b180c2_0\">\n\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t   data-parent=\"#accordion_6633b27b180c2\"\n\t\t\t\t\t   href=\"#collapse_accordion_6633b27b180c2_0\" aria-expanded=\"false\"\n\t\t\t\t\t   aria-controls=\"collapse_accordion_6633b27b180c2_0\">\n\t\t\t\t\t\tChanging account name\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"collapse_accordion_6633b27b180c2_0\" class=\"panel-collapse collapse\"\n\t\t\t\t role=\"tabpanel\" aria-labelledby=\"heading_accordion_6633b27b180c2_0\">\n\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\tLorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\n\t\t<div class=\"panel panel-default\">\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading_accordion_6633b27b180c2_1\">\n\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t   data-parent=\"#accordion_6633b27b180c2\"\n\t\t\t\t\t   href=\"#collapse_accordion_6633b27b180c2_1\" aria-expanded=\"false\"\n\t\t\t\t\t   aria-controls=\"collapse_accordion_6633b27b180c2_1\">\n\t\t\t\t\t\tHow do I unsubscribe from EDUMA e-mails?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"collapse_accordion_6633b27b180c2_1\" class=\"panel-collapse collapse\"\n\t\t\t\t role=\"tabpanel\" aria-labelledby=\"heading_accordion_6633b27b180c2_1\">\n\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\tThere are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\n\t\t<div class=\"panel panel-default\">\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading_accordion_6633b27b180c2_2\">\n\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t   data-parent=\"#accordion_6633b27b180c2\"\n\t\t\t\t\t   href=\"#collapse_accordion_6633b27b180c2_2\" aria-expanded=\"false\"\n\t\t\t\t\t   aria-controls=\"collapse_accordion_6633b27b180c2_2\">\n\t\t\t\t\t\tHow do I change my password?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"collapse_accordion_6633b27b180c2_2\" class=\"panel-collapse collapse\"\n\t\t\t\t role=\"tabpanel\" aria-labelledby=\"heading_accordion_6633b27b180c2_2\">\n\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\tIt is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\n\t\t<div class=\"panel panel-default\">\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading_accordion_6633b27b180c2_3\">\n\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t   data-parent=\"#accordion_6633b27b180c2\"\n\t\t\t\t\t   href=\"#collapse_accordion_6633b27b180c2_3\" aria-expanded=\"false\"\n\t\t\t\t\t   aria-controls=\"collapse_accordion_6633b27b180c2_3\">\n\t\t\t\t\t\tWhy aren&#039;t my courses showing in my account?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"collapse_accordion_6633b27b180c2_3\" class=\"panel-collapse collapse\"\n\t\t\t\t role=\"tabpanel\" aria-labelledby=\"heading_accordion_6633b27b180c2_3\">\n\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\t<b>Missing mobile purchase<\/b><br>\nIf you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to helpyou@educo.com.<br>\n<b>Multiple e-mail accounts<\/b><br>\nIf you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<!-- End: List Panel -->\n<\/div>\n<\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d8653e5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d8653e5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fee6ed3\" data-id=\"fee6ed3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-716e8aa elementor-widget elementor-widget-text-editor\" data-id=\"716e8aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"thim-contact-faqs text-center\">\n<h4>Didn&#8217;t find the answer?<\/h4>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9028-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/91#wpcf7-f9028-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"9028\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9028-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\u0627\u0644\u0625\u0633\u0645*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"phonetext-189\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-phonetext wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-phonetext\" data-numberonly=\"true\" aria-required=\"true\" aria-invalid=\"false\" value=\"\u0631\u0642\u0645 \u0627\u0644\u0647\u0627\u062a\u0641\" type=\"text\" name=\"phonetext-189\" \/><input type=\"hidden\" name=\"phonetext-189-country-code\" class=\"wpcf7-phonetext-country-code\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\u0627\u0644\u0631\u0633\u0627\u0644\u0629*\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"\u0627\u0631\u0633\u0627\u0644\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Answer all of your questions Purchases &#038; Refunds Why won&#039;t my payment go through? Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem &hellip; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"pmpro_default_level":0,"footnotes":""},"_links":{"self":[{"href":"https:\/\/telltwins.com\/wp-json\/wp\/v2\/pages\/91"}],"collection":[{"href":"https:\/\/telltwins.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/telltwins.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/telltwins.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/telltwins.com\/wp-json\/wp\/v2\/comments?post=91"}],"version-history":[{"count":0,"href":"https:\/\/telltwins.com\/wp-json\/wp\/v2\/pages\/91\/revisions"}],"wp:attachment":[{"href":"https:\/\/telltwins.com\/wp-json\/wp\/v2\/media?parent=91"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}